Once your order has been picked up by the courier, you’ll receive a tracking number via email or text message. You can use this number to follow your delivery status directly on the courier’s website.

Delivery times may vary depending on our courier partners and local regulations. Typically, domestic orders within Korea arrive in 2~4 business days, while international orders take approximately 8~10 business days.

We understand that plans can change or mistakes can happen. If you need to cancel or exchange your order, please email us at hello@pearlyjams.com with your order number, and we’ll do our best to assist you. Please note that we strive to pack and ship orders as quickly as possible, so some requests may not be able to be accommodated once processing has begun.

TENCEL™ Modal is known for its ultra-soft, lightweight feel and elegant drape. Derived from sustainably sourced beechwood, this fabric is produced through an eco-conscious process that uses less water and energy. It’s breathable, durable, and stays smooth even after repeated washes—perfect for everyday comfort that lasts. Whether you're lounging or sleeping, TENCEL™ Modal delivers a buttery-soft experience that feels like pure luxury.

Bamboo fabric is a dream for sensitive skin—naturally breathable, hypoallergenic, and incredibly soft to the touch. It’s made from bamboo fibers that are spun into a silky-smooth material with natural stretch and temperature regulation. Not only is it luxuriously comfy, but it’s also a more sustainable choice: bamboo grows quickly with minimal water and no pesticides. The result? Pajamas that feel good on your skin and your conscience.

We recommend washing your pajamas on a gentle cycle with cold water to maintain softness and quality. For best results, use mild detergent, avoid bleach, and tumble dry on low or air dry.

Our pajamas are designed with a relaxed fit for comfort. For the best fit, please refer to our detailed size charts available on each product page.

• On PEARLYjams.kr, we accept KakaoPay, NaverPay, major credit and debit cards issued in Korea.
• On PEARLYjams.com, we accept Shop Pay and global credit cards for a smooth international checkout experience.

Our founders are from America and Portugal, and our current headquarters are in Incheon, Korea. With friends and family all over the world, our goal is to provide you with a seamless shopping experience so you can easily find your favorite PEARLYjams pajamas worldwide.

Yes. Our fabrics are Lenzing™ Modal certified and CPSC compliant. Additionally, all kids’ pajamas and toys are KC certified to ensure safety and quality.

If you have any additional questions, feel free to email us and we’ll be happy to help.